I'm Michael Doyle. For the last ten years I've run operations, technology and product for companies at very different sizes: a group of startups in Seattle, a collection of startups in Arizona, and a large technology company in Bellevue where I led a Center of Excellence.
The job title changed a few times. The work didn't. Somebody needed the CRM to actually work. Somebody needed the numbers to be trustworthy. Somebody needed the fourteen tools to talk to each other, the new hire to be onboarded without a week of meetings, the product to ship, and the process written down so it survived the person who invented it. That somebody was me, and I got good at it.
Somewhere along the way I noticed that the most interesting problems weren't at the biggest companies. They were in small businesses run by one very capable person who was doing everything, including the parts they had no business doing. Coaches and education businesses are almost all built that way. The tools they need are cheap. The person who knows how to wire them together is not, and nobody was offering that person a few days at a time.
So that's what doyletechteam.com is: one person, working with coaching and education businesses on a project, ten to thirty hours a month, or full time when the work needs it. I own the systems, the automation, the AI, the data and the IT, and I document all of it so you're never dependent on me to understand your own business.
I live in Scottsdale, Arizona. I work remotely by default and travel when it's useful.
